by Thierry de Pauw on
Questions are powerful – use them effectively, Tony Bruce @tonybruce77
Questions only exercise: somebody ask a question and you have to answer with another question
How did it feel? it is hard, you want to immediately answer the question
Powerful tactic: ask questions about the question, ask why
Can we categorise questions?
If we could, how would we categorise?
What would be an example?
=> Critical Thinking community (see slide)
- could confuse even more
- could be open to multiple interpretations
"What, specifically, will you do?"
- specifically: asks for a list of things
- you: finger-pointing
- do: also finger-pointing
easier to ask
can be comfortable or uncomfortable
example: a noisy environment makes it hard to understand the question
it is cultural dependant
you continue to ask questions to get deeper in the thinking
you pretend you know nothing about the question
=> so you ask more thoughtful questions
6 types of Socratic questions:
I'm so busy thinking about the next question to ask, I don't listen anymore to what the person is saying.
- Right environment
- Socrates questioning
- Right time
concentrating on what is being said and listening rather than "passively hearing"
=> to gain a better understanding and to respond better
It is easier when we are aware we should be active listening.
It is tricky to know when to and when not to => contextual situation
who is the right person to ask the question?
- you are new in the team, somebody else could be better to ask the question
- there might be a personality clash
who is the right person to receive the question? the person with the information, subject matter expert.
- easier coming from the right person
- but the other person might get credit
The "6 honest serving men": What, Why, When, How, Where and Who
=> to help kick off your questions => help dig deeper
what have you observed?
- questioning is a skill, you need to practice it
- questions are a tool, you need to pick the right ones, when to use them, how to use them
what do you want to start doing?
- asking better questions
- take the timing into consideration
- am I not asking the question because I have a confirmation bias