2019/06/25: DevOps Enterprise Summit: Day 1b

by Gene Kim on

#Does19

2019/06/25: DevOps Enterprise Summit: Day 1

Up: Jennifer Woods: COO for Services, RBS!

  • @tomonocle: It's @DOES_EUR/#DOES19 time! Looking forward to three days of learning (and 30m of sharing during my talk tomorrow). Sat hi if you see me about! https://t.co/mlVMGRuA9c
  • @seizethedave: First speaker is Jennifer Wood from @RBS #DOES19 #DOGdoesDOES
  • RBS: 70K employees; 14K technology employees; 13.4B GBP income
  • @nicolefv: RT @DOES_EUR: The next gen of workers will be dominated by #developers - ⁦@RealGeneKim#does19 https://t.co/xxiHDZZMKm
  • @RealGeneKim: #Does19 # Up: Jennifer Woods: COO for Services, RBS! https://t.co/kak9PDu9eG
  • @nicolefv: RT @DOES_EUR: The next gen of workers will be dominated by #developers - ⁦@RealGeneKim#does19 https://t.co/xxiHDZZMKm
  • @TheOpsMgr: Interesting. RBS has c19M customers but only c8.6M "digital customers" (I assume that means using online banking, mobile apps etc). I'm surprised it's that low. #Does19 #fintech #DigitalTransformation
  • Wood: "COO understood that the business risk of transformation was far outweighed by the business risk of not transformation"
  • Wood: "The goal: faster time to value; #1: Organize the work (what do we need to work on?); #2: How do organize the people to do the work? (so we can go faster)
  • OMG. Wood: "It's actually not about work; it's about the value we deliver to customer; we need to get people to do the work; not have lots of people watching people do the work"
  • @seizethedave: Key topic was organising people to reduce work watchers and increase people doing the work instead, structured by value stream #DOES19
  • Wood: "Demand was so high from teams who wanted to transform; We needed more money to do things at scale; we didn't get funding the first time around, which was devastating."
  • Wood: "CEO said that our proposal wasn't broad enough; he sent us away asking us to come back and show how we could transform all areas of the business; with full support of business leadership
  • @wynandbooysen: RT @seizethedave: Visualisation is important: end-to-end process flow was FIVE METRES long! #DOES19
  • @JohnRollason: “We had too many people checking and watching the work that was done, rather than doing the work. The risk of not making a change was higher than the risk of transformation” - great opening talk from Jenifer Wood @RBS #DOES19 https://t.co/XXBuJtivdO
  • Wood: "After 1.5 years of mobilizing the technology org, we had to wait for our business colleagues to join us in this journey, so we could learn together"
  • @DOESEUR: Slowing down and restarting was painful, but it meant ⁦@RBS⁩ went further and deeper in their transformation ⁦@jeniferwood⁩ #does19 https://t.co/mMV2dZBJTz
  • Wood: "300 incidents to 20;
  • Wood: "Our compliance
  • @DOESEUR: RT @SDIScarlett: "Work is about how we deliver value to customers" - Jennifer Wood from @RBS @DOESEUR #DOES19 https://t.co/kL9OkqRO9r
  • Wood: "Here are some of our achievements:"
  • @RealGeneKim: #Does19 Wood: "Here are some of our achievements:" https://t.co/JUT21UOi0g
  • @seizethedave: Rollout of features to mobile is 4x larger, provisioning of public cloud is 44x faster #DOES19

  • @DevOpsSmith: We could no longer keep up with the pace of change that our customers expected, so we started our transformation. #rbs #DOES19 https://t.co/7OsHoVixBt

Up: Fernando Cornago (spoke last year), Senior Director, Platform Engineering, @fernicorni; Benjamin Grimm, Senior Director - .COM !

  • @fernicorni: Grimm: "Our e-commerce channel goal is 4 billion Euro"
  • @fernicorni: Oh, I forgot to mention!!! I was so inspired by Adidas story of Cafe Intencion, it's now in The Unicorn Project — when you read Dockside Bar, think Cafe Intencion! :)
  • @DevOpsSmith: Company branding win. Not sure who can top this. 😂 @adidas #DOES19 https://t.co/LjtgTZK2jS
  • @fernicorni: the selling value chain and how tech fits in
  • @fernicorni: "we have trained the Adidas board and executives on technology concepts like CI/CD, shifting left. Trust me, 3 years ago, they did not know what these concepts were, or how important they are"
  • @fernicorni: "Our Digital Tech Foundations Key Objectives
  • @DOES_EUR: Business teams learn about key #tech concepts at ⁦@adidas⁩ so there is a better understanding of everything that needs to be done on the tech side of the org ⁦@fernicorni#does19 https://t.co/L7Ak43pH3s
  • @fernicorni: explaining how they're teaching all business executives on tech capabilities, using metaphors they're already using!
  • @fernicorni showing incredible results and engagements of their DevOps Cup
  • @RealGeneKim: #Does19 @fernicorni showing incredible results and engagements of their DevOps Cup https://t.co/rZA5iicoPz
  • @fernicorni: more incredible results and engagements
  • @edwardpearson: The business value of #devops from #adidas at #DOES19. Great talk from @fernicorni. https://t.co/ijRF7TsA1I
  • @SDIScarlett: RT @DOES_EUR: Whenever you need to implement something compnywide look at your company DNA - @fernicorni at @adidasuk #DOES19
  • @marksmalley: RT @daveherpen: Probably the most surprising takeaway from @JayneGroll's presentation at #does19 is that the topic of ITIL4 has a standing-room-only audience at a DevOps conference. https://t.co/MyS0UzxYJY

  • @seizethedave: RBS's journey is about creating a learning organisation, not about SAFe or LeSS, or Scrum #DOES19

  • @DOESEUR: .⁦@RBS⁩ had pockets of #Agile and the business and technology relationship was strained ⁦@jeniferwood⁩ #does19 https://t.co/duBZ00QAXl

Adidas: twitter: @fernicorni

TODO:

  • upon tweet send, send focus back to Editor
  • upon tweet, clear out the Photo
  • @thebillasch: RT @RealGeneKim: RT @marksmalley: RT @daveherpen: Probably the most surprising takeaway from @JayneGroll's presentation at #does19 is that the topic of ITIL4 has a standing-room-only audience at a DevOps conference. https://t.co/6Y2fgjPpXQ
  • @thebillasch: RT @RealGeneKim: RT @marksmalley: RT @daveherpen: Probably the most surprising takeaway from @JayneGroll's presentation at #does19 is that the topic of ITIL4 has a standing-room-only audience at a DevOps conference. https://t.co/6Y2fgjPpXQ
  • @DOESEUR: RT @wiredferret: #DOES19 @schwartzcio: War and Peace and DevOps
  • @DOESEUR: RT @wiredferret: #DOES19 @schwartzcio: War and Peace and DevOps
  • @elissaswalters: RT @sonatype: "If you take one thing away from this talk, don't choose your components based on popularity" - @stephenmagill at @DOES_EUR

StateOfSSC #DOES19 https://t.co/RnRXYrqMgb

  • @JayneGroll: RT @RealGeneKim: RT @marksmalley: RT @daveherpen: Probably the most surprising takeaway from @JayneGroll's presentation at #does19 is that the topic of ITIL4 has a standing-room-only audience at a DevOps conference. https://t.co/6Y2fgjPpXQ
  • @Tasktop: “The act of prioritization and knowing your customer is a full time job.” #DOES19 https://t.co/TUiqNzWMAh
  • @mattstratton: RT @wiredferret: #DOES19 @schwartz_cio: DevOps and the cloud are intended to reduce risk. We haven’t been doing a good job communicating that. We talk about going to the cloud as if it’s taking a risk, not reducing it.
  • @DOES_EUR: The differences between the product value stream lead and product manager roles according to @nicolebryan from @Tasktop | #DOES19 https://t.co/SQbkccP9Ah
  • @DOES_EUR: The differences between the product value stream lead and product manager roles according to @nicolebryan from @Tasktop | #DOES19 https://t.co/SQbkccP9Ah
  • @DOES_EUR: The differences between the product value stream lead and product manager roles according to @nicolebryan from @Tasktop | #DOES19 https://t.co/SQbkccP9Ah